You have the right to request deletion of your PorchTalk account and all associated personal data at any time. This page explains how to make that request and what happens when we process it.
How to request deletion
Send an email to privacy@haliteandember.com with the subject line Account Deletion Request.
Include the following in your email:
- The email address linked to your PorchTalk account
- A brief confirmation that you want your account and data permanently deleted
We will process your request within 30 days and send a confirmation email once your account has been deleted.
What gets deleted
- Your account and login credentials
- Your email address and any profile information (display name, bio, specialties)
- Any posts submitted under your account
- Any responses you have posted on the platform
- Your notification preferences and device tokens
What is retained and for how long
- Server logs — retained for a maximum of 90 days for security and abuse prevention, then permanently deleted.
- Anonymous posts — posts you submitted before creating an account (linked only by a device token, not your email) are not automatically deleted, as they are not personally identifiable. You may request their removal by including the relevant post URLs in your deletion request email.
Contact
For any questions about this process, contact us at privacy@haliteandember.com.